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FAQ When will you prepare my goods? How do I get my tracking information? What is your lead time and how long does delivery Wholesale Policy |
Home >FAQ Our online store is open from 9am to midnight, 7 days a week. We are closed on publlic holidays.
Please note - emails and written inquiries are attended to from 9am to 9pm, Monday to Friday. Please allow 4 hours for email responses.
WHAT IF I NEED SOME EXTRA HELP OR ADVICE?
We’re happy to answer your questions.
DOES SEXPLAYER.COM.AU DELIVER TO NEW ZEALAND?
Yes! Sexplayer.com.au is delighted to offer shipping to our guests in New Zealand. To activate New Zealand shipping as an option in checkout, please select 'New Zealand' in the country box before selecting your shipping method. Please note that Free Shipping is not available for international purchases, though we hope to offer it very soon.
HOW MUCH WILL IT COST TO DELIVER MY PURCHASE?
Orders of $200 or more will be delivered within Australia FREE via Standard Parcel Post.
There is a flat rate of $6.99 which will be added at checkout for any amount of goods so go for it, the prices are good and its our pleasure to serve you, actually its your pleasure
Sexplayer.com.au is currently shipping to Australia and New Zealand. For guests outside of these territories please email us via our Contact Us page and we will arrange for a mail order if possible.
HOW LONG WILL IT TAKE TO DELIVER MY ORDER?
Shipping times vary depending on the kind of shipping selected at the checkout, and where you live. Orders will generally take between 24 and 48 hours to pick and pack, and then the normal shipping time applies. As a guide, Australia Post asks that you allow the following time for deliveries:
Metropolitan Areas & Major Cities
Regional Cities and Remote Communities
New Zealand
Your order will be delivered in plain packaging via Australia Post. The package does not feature the Sexplayer.com.au brand or images.
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